Doing What it Takes During COVID-19
Listed as a COVID-19 essential business, Hoopaugh Grading Company has been able to continue operating throughout the Charlotte region to help keep projects on schedule and meet deadlines for our clients. Despite any challenge we have faced throughout our history, we know that honest and transparent communication is critical to our success during rocky and unprecedented times.
Over the last few weeks, Brian McManus, Owner & President of HGC, has been providing consistent company-wide video updates to keep everyone informed of COVID-19 guidelines and developments. He has also used this opportunity to recognize our hardworking employees, provide industry, customer, and project updates, as well as offer a voice of stability by reinforcing our core values.
In addition, we have increased our communication resources to better connect remote office employees to the rest of the company who remain in the field. While we had existing tools to assist our team, we have recently leaned heavily on more creative and engaging platforms. This has allowed us to manage and host modified, virtual face-to-face discussions, large group meetings and training and development courses.
Beyond how we are adapting our internal business operations during COVID-19, we have also implemented several other measures of precaution to keep our employees, clients, and community safe, including:
- Communicating a new expectation of health and safety standards. Not only are we following recommended CDC and state guidelines on our job sites, we have added additional safety measures as requested by our clients to maintain our superior level of customer service.
- Complying with social distancing guidelines, as well as wearing personal protective equipment (PPE). By the very nature of our work, many operators on our job sites are naturally ‘social distanced’ from each other most of the time. However, we are empowering our team to follow stricter safety precautions to help reduce the spread of COVID-19.
- Installing additional cleaning stations and providing disinfecting products on job sites in order to make personal hygiene and equipment sanitation more accessible to our employees. We are also encouraging more frequent and thorough hand cleaning and daily machine and tool wipe-downs.
- Participating in community-wide awareness initiatives. On April 16, we joined with many others in the local industry to participate in #SafetyInAction Day. We communicated best practices, health guidelines, statistics and reminders as well as shared the impact COVID-19 is having on our community.
- Supporting local first responders. We were challenged by Moorhead Brothers, Inc to support our local medical professionals as they battle the virus on the front lines. We accepted the challenge and helped procure and provide safety kits to Mecklenburg EMS Agency and Piedmont Medical Center EMS. The kits included N-95 respirator masks, safety goggles, and hand sanitizer.
During this time of crisis, we understand that we are just one of many businesses in the Charlotte community that have felt the impact of, and had to adapt to, COVID-19. We are grateful for our long-lasting partnerships that allow us to continue to help build the Carolinas while supporting our neighbors in need. We know that by continuing to follow our core values and doing what it takes to find stability in every situation, we will be better prepared for a stronger (and healthier) future.
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